How can you help?
The ICT industry needs to think & act across 4 dimensions:
Resolve:
Address the immediate impact on ICT workforce, customers and partners
Resilience:
Address near-term revenue challenges and broader resilience issues during national lockdowns and economic downturn
Return:
Once full knock-on effects are known, devise plans to return ICT businesses to scale
Re-imagine:
Re-imagine the new normal, what are the discontinuous shifts and how should the ICT sector collectively reinvent itself?
What do customers need?
In the short-term, ICT businesses need to contribute solutions towards solving immediate operating challenges and providing solutions that build business resilience:
| What businesses need to resolve immediate challenges: | What businesses need to be resilient in the “new normal”: |
| Tools to engage internally | Tools to sell online |
| Tools to engage customers | Tools for sales automation |
| Tools for collaboration | Management oversight tools |
| Tools to automate internal processes | |
| Tools for product / service exposure |
Take action: